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Advice request: server and backups for a small NPO

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I do contract sysadmin work for a small NPO, with meager demands:

  • <20 FTE
  • ~3 print shares
  • ~500GB data which will probably dedup to less
  • Currently running SBS2K3 in a mixed AD/BYOD environment
  • Chained to a 5mbit/1mbit net link, so outsourcing data not practical

We're in the middle of a hardware refresh. I got them, among other things:

Priorities in descending order are:

  • Robust, reliable file sharing, print sharing and backups
  • Simple to maintain, even at the expense of initial setup difficulty
  • Phone support available in case of disaster

We have some NPO licenses of Server 2012. I was considering the AD route, but given how many are just bringing their own Mac/iPad/whatever, the benefit is limited for a lot of maintenance overhead. I thought this may be a good use case for Zentyal or ClearOS, maybe running within KVM on Ubuntu (which comes preloaded on the server). Backups would be handled by Bacula (FreeNAS has a server plugin!), and after initial setup, most maintenance could be done via web GUI. Seems to pass most sanity checks, although the idea didn't get much love in /r/sysadmin.

Other points:

  • Email currently outsourced
  • Org not growing really fast
  • Reliability and maintainability much more important than speed or advanced features
  • Would like to keep everything as flexible as possible

What would you do in this environment with these resources and priorities?

submitted by ternarybit
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